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Time & Expense System
Help Desk
Change Management
Issue Management
Task Management
If your organization is still dealing with paper-based timesheets and cumbersome expense reports, or if you are looking for an affordable solution that can be implemented organization-wide, then TES (Annuk’s Time & Expense system) is the perfect solution. We provide customers a turnkey solution with options of having TES licensed version or hosting solution. TES user interface is so simple that almost no training is needed. Users can enter time & expense via web interface from any computer with internet. Supervisors can approve time & expenses via approval module. Multiple levels of approvers can be assigned in the application. Administrators can manage application parameters and default values according to the organization needs.
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Does your help desk have tickets that cannot be resolved? Or tickets that do not belong to the IT department? Or you are waiting for the management to respond to a ticket and delayed response from the management is increasing your average closing time for tickets? We have a perfect solution for companies facing these common problems. Not only is it a single web interface for managing all the tickets but also, helps in resolving similar customer issues by grouping them in a single ticket. Users can enter the ticket and check status online. Annuk Help Desk gives all the features that customers always wanted.
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In today’s changing environment, it’s very critical to have change management system which can hold all the information to manage the transition effectively and communicate among all the parties. It allows organization to have more rapid and efficient management of small changes or those with a low impact on the IT organization. With simple and straight forward thinking we are able to launch a successful tool. Change management system provides robust functionality to add, search and perform reporting on changes. In built approval process allows only approved changes to get implemented in the organization.
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You can add, assign or search issues with Annuk’s Issue management system. Issue management system allows users to add multiple tasks to an issue and manage all the information related to the tasks. You can also manage issues with priority, start & end dates, deadlines, and impact level. The system provides robust reporting functionality to manage issues in the system. There is also administrator functionality to easily manage users and default customers accounts. Issue and Task management are the core modules and work closely with each other. Seamless integration of these two modules can be done in half a day.
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Are you constantly challenged to manage your team’s tasks? Or often think of a centralized system where everyone’s tasks can be stored and status updated. Task management system is a web based solution with options to buy license or use Annuk’s hosting solution. You can manage user tasks with priority, start & end dates, deadlines, and impact level. You can also add time log to particular tasks or attach files for detailed information. Task management system is built with robust functionalities of searching, categorization and reporting, giving managers enough time to concentrate on business rather than maintain tasks information data.
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Customer Comments
We went live within one day from paper based time and expense collection to 100% electronic system. It was amazing.
Government Solutions
With our unique product line and consulting services, we are able to provide efficient, reliable and scalable solutions in the government. Our product line includes
Help Desk System
Task Management System
Issue Management System
Change Management System
Time & Expense System
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